Don’t forget our access policy: All children under six, and all non-swimmers (regardless of age) must be accompanied in the water by a responsible adult. All children under thirteen must be accompanied by a responsible adult, who must remain at the pool (but not necessarily in the water). For more details, you can check our full list of terms and conditions.

If you are booking for more than one person (perhaps you and your children), then you must only book for members of your own household, and you must hold a (free or paid-for) Household Membership. You should not “book yourself multiple times”. Everyone in your swimming party must be named – even non-paying infants. If a swimmer is not named on your booking, they will not be allowed in the pool. You can keep your household names up to date at your account page. If you have friends, or an extended family member (perhaps a grandparent or aunt) who want to swim with you at the pool, then they will need to create their own membership and make their own booking – even if they’re just visiting!

We will ask you to use our pool-side showers before entering the water. Our toilets are available for use, and you can use the changing rooms before and after your swim.

The number of available spaces in our family splash sessions varies according to the number of volunteer lifeguards that we have on duty. If a session appears in RED on the calendar, the session is full.

Your booking is not confirmed until you have checked-out and paid. Please don’t forget to do that!